FAQs
Frequently Asked Questions!
Find quick answers to common questions about Galaxy Cars Woking, our taxi services, airport transfers, bookings, payments and vehicle options. We are here to make your journey simple, reliable and stress free from start to finish.
Galaxy Cars Woking is a reputable taxi and private hire company based in Woking, Surrey. We provide a variety of services, including local taxi rides, airport transfers, chauffeur hire, minibus bookings, student rides, wedding car hire, and courier services.
You can book a taxi with us in the following ways:
- Online via our secure booking form on the website
- By phone on 01483 77 77 77
- Through our Galaxy Cars Woking app, available for both Android and iOS.
Yes, Galaxy Cars operates 24 hours a day, 7 days a week, 365 days a year. Whether it’s early morning, late evening, weekends, or public holidays, we are available to meet your travel needs.
Certainly! We recommend advance booking, especially for services like airport transfers, wedding cars, or special events. This helps ensure vehicle availability when you need it most.
We cover Woking and the surrounding areas, including Ascot, Byfleet, Chertsey, Guildford, Esher, Staines, Weybridge, and many more. For a full list of areas, please visit our Areas We Cover page.
We provide airport transfers to all major UK airports, including Heathrow, Gatwick, Luton, Stansted, and London City Airport.
We offer a range of payment options:
- Card payment (recommended for convenience and contactless transactions)
- Online payment at the time of booking
- Payment to the driver (depending on your booking type).
Yes, we take safety very seriously. All vehicles are well-maintained and regularly sanitised, our drivers are experienced professionals, and we adhere to strict health and safety standards to ensure a secure journey for all passengers.
For airport transfers, we monitor flight arrivals to ensure we adjust your pick-up time if your flight is delayed. You won’t incur any additional charges for delays beyond your control.
Yes, we offer fixed pricing for many journeys, especially airport transfers and local rides, so you know the cost before you book.
We cater for special events such as weddings, corporate travel, and other occasions. Simply inform us of your requirements when booking, and we will work with you to ensure your experience is exceptional.